Women’s Aid Orkney is pleased to publish our Duty of Candour Report for 2018 – 19. It states that there have been no serious adverse events during the reporting period.
But what is duty of candour?
WAO is registered with the Scottish Social Services Council and regulated by the Care Inspectorate. Duty of candour is one of the legal requirements that comes along with that. It exists to ensure that organisations take specific steps when things go wrong. So, when mistakes happen, and things go wrong, Women’s Aid Orkney must:
- Make sure that the people affected understand what has happened.
- Apologise to the people affected.
- Take the opportunity to learn how to improve for the future.
Commitment to high quality services
As well as meeting legal requirements like Duty Of Candour, Women’s Aid Orkney is committed to delivering the best possible service to women and families affected by domestic abuse.
We work hard to meet the Scotland’s Health and Social Care Standards. This is monitored by the Care Inspectorate. Our latest inspection was in 2018. So to find out more about the quality of our services, you can read report here.